Customer Generated Artwork Submission and Return Policy

Outreach, Inc. values integrity: To every degree possible, we do what we say we will do. If we cannot meet our obligations, we will do what it takes to make it right. If you find any physical defect or issues with your print job that were NOT caused by a problem with the online customization file or other uploaded file you submitted, please contact us within 30 days of receipt of your product. If we determine that your product is defective or printed in an inferior manner, you will receive a new identical product or a credit for a new product. Please request a Return Authorization Number by placing your order number and photos of the defect in an email to customerservice@outreach.com.

By submitting this project to Outreach, I agree to the following terms:

  1. I have thoroughly reviewed the product I have ordered and have verified that all the content is correct including the spelling, grammar and event details
  2. I am satisfied with the document layout and understand that my document will print EXACTLY as it appears here and that I cannot make changes once my order is placed
  3. I have verified that the file is in the correct format, size and image quality
  4. I assume responsibility for typographical errors
  5. I certify that I have the right to use any images I have uploaded for this artwork file(s) including maps. And that I have not uploaded any artwork that infringes on the copyright, other intellectual property rights , or violates the use agreements of a third party, without the permission of the owner of these rights.
  6. I understand that Outreach is not liable for errors caused by any of the following reasons: Misspelling, errors in my uploaded graphics, incorrect grammar and/or punctuation, and text or images placed outside the “safe” zone on the template
  7. I agree to allow Outreach to use any images I design or images provided to us, for marketing purposes on Outreach catalogs, ads, websites and social media pages

Exceptions to the above

  • If you have elected to have Outreach "Finish Your Design" for you, you are not bound by terms 1-5 until you have received a proof from your project coordinator and are approving it for production

Project Templates

Download the template for your project here. Templates are available in three formats: Photoshop, InDesign and Illustrator - the files contain all the specs and bleed information.

Postcard and InviteCard Templates

Indoor Banner Templates

Outdoor Banner Templates

Canvas Print Templates

Oversized Banner Templates

Specialty Banner Templates

Other Templates